Blue Cross Blue Shield of Alabama and some Blue Cross Blue Shield Out of State precertifications may be initiated by calling AIM at 1-866-803-8002 or online at the Blue Cross Blue Shield of Alabama website/AIM portal.
Other Out of State BCBS Precerts may be obtained by calling 1-800-676-2583. The three-letter prefix of the patient's contract number will be required to utilize this system.
Alabama Medicaid, Cigna, Cigna HS, and Aetna Medicare precertifications may be initiated by calling MedSolutions at 1-888-693-3211.
Humana Precerts may be initiated online at portal.healthhelp.com or by calling 1-866-825-1550.
For all other insurance carriers reference the patient's card for information on precertification.
For further assistance with the above processes, please contact our Precert Department at (205) 345-2071.